Privacy Policy

Overview

R&A Luxury Ride uses the information you provide to respond to transportation inquiries, prepare quotes, coordinate requested service, support customers, and maintain business records. We do not sell personal information.

Information we collect

• Contact details such as your name, telephone number, and email address.
• Trip details such as locations, dates, times, passenger count, vehicle preference, flight information, luggage, and special requests.
• Booking and payment records after a reservation is confirmed.
• Basic technical information used for security, fraud prevention, site performance, and analytics if those tools are enabled.

How we use and share information

Information is used to evaluate availability, provide estimates and final quotes, communicate about a ride, process an authorized payment, provide service, handle support, meet legal obligations, and improve operations. We may share only what is reasonably necessary with chauffeurs, payment processors, hosting, email, analytics, or other service providers that help us operate the service.

Marketing choices

Promotional email or text messages are sent only where permitted and, when consent is requested, only after you opt in. Marketing consent is not required to request or receive transportation. You may opt out using the instructions in a message or by contacting us.

Retention and security

We retain information only as long as reasonably needed for reservations, customer service, legal, tax, insurance, fraud-prevention, and recordkeeping purposes. We use reasonable administrative and technical safeguards, but no internet transmission or storage system can be guaranteed completely secure.

Your choices and questions

You may ask to access, correct, or delete information, subject to legal and operational recordkeeping requirements. Contact us at fpo2009boston@gmail.com or (781) 521-4138. This policy may be updated as the service and applicable requirements change.